21+ | Safe Gaming

1sbet Responsible Gaming —
Your Safety Is Our Priority

Do not let entertainment turn into harm. 1sbet is always here to help you keep your gaming healthy and in control.

Why is responsible gaming important?

Online gaming is a form of entertainment. But without limits, it can lead to financial and mental health problems. 1sbet believes that building a healthy and sustainable gaming environment is not only the player's responsibility — it is ours too.

That is why we have built tools and policies that help you stay in full control of your gaming. From deposit limits to self-exclusion — every feature is designed with your wellbeing in mind.

Remember: gambling is not a solution to financial problems. It is only a form of entertainment. If you ever feel that gaming is having a negative impact on your life, contact our support team right away.

For ages 21 and above only

Our Commitment

1sbet commits to never allowing minors to participate in gaming, taking prompt action when problematic behaviour is identified, and protecting your privacy.

Key Tools for Responsible Gaming

1sbet gives you these six important protection tools — so that gaming always stays enjoyable.

Financial Control

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Reducing a limit is also instant, but increasing one requires a waiting period — this is kept intentional.

Time Management

Loss Limits and Session Time

Do not play for long stretches without a break. You can set a maximum duration for your gaming session and a maximum loss amount within a given period. Once that limit is reached, the platform will automatically log you out.

Take a Break

Time-Out Feature

If you feel you need a break, activate a time-out. Step away from the platform for anywhere between 24 hours and six weeks. During this time, no login or deposit is possible. Access returns automatically once the time-out ends.

Long-Term Protection

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. You can exclude yourself for three months, six months, one year, or permanently. No promotional messages will be sent during the exclusion period, and your account will be fully locked.

Awareness

Review Your Gaming History

View your complete betting and gaming history — how much time you have spent, how much you have deposited, and how much you have withdrawn. Staying aware of your own behaviour is the first step toward responsible gaming. This information can be downloaded from your account at any time.

Support

24/7 Support in Bengali

For any issue, 1sbet's Bengali-speaking support team is available seven days a week, around the clock via live chat. If you have any concerns about your gaming, feel free to talk — your information will be kept confidential.

21+ Age Requirement and Minor Protection

You must be 21 years of age or older to play at 1sbet. Age verification is mandatory during registration. If any account is suspected of belonging to a minor, it is suspended immediately and the funds are returned.

If there are minors in your household, use parental control software on your device. Never share your login details with anyone.

Age verification is mandatory at registration

Accounts suspected of belonging to minors are locked immediately

Never leave your login details within reach of children

Activate parental controls on your device if needed

Signs of Problematic Gaming

If you notice any of the following signs, be cautious and seek help right away:

Spending more money on gaming than your budget allows

Feeling the urge to play again to recover losses

Hiding your gaming from family or friends

Gaming is affecting your daily responsibilities or relationships

Playing with borrowed money or using your savings

Feeling restless when you are unable to stop playing

How to activate protection tools?

At 1sbet, your safety tools can be easily activated from your account settings. Follow the steps below:

1

Log in to your account

Sign in to your 1sbet account and click the profile icon at the top right.

2

Open the "Responsible Gaming" menu

Under account settings, select the "Responsible Gaming" option.

3

Choose the limits you want

Activate whichever you need — deposit limit, loss limit, session time, or time-out.

4

Confirm your changes

Confirm to apply the limits. A reduced limit takes effect immediately; a request to increase is reviewed.

5

Contact support

For any issue, our Bengali-speaking team on live chat will assist you right away.

Remember: Online gaming is never a source of income. If you feel gaming is having a harmful impact on your life, activate self-exclusion today or contact our support team. Asking for help is a sign of strength, not weakness.

Need help? We are here

For any gaming-related concern, 1sbet's support team is always ready to help you.

Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat. Get immediate help with setting gaming limits, self-exclusion, or anything else you need.

Email Support

For detailed requests or sensitive matters, contact us by email. We will respond to your message with full confidentiality.
[email protected]

Common Questions and Answers

Answers to the most frequently asked questions about responsible gaming.

Go to the "Responsible Gaming" section in your account settings and select the self-exclusion option. You can exclude yourself for three months, six months, one year, or permanently. Once activated, it cannot be cancelled before the set period ends. You can also request this through live chat for quick assistance.

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit takes some time to process and is reviewed by our team. This is intentional to protect you from making decisions in the heat of the moment.

A time-out is a short-term break — from 24 hours up to six weeks. Access returns automatically once the set period ends. Self-exclusion is longer-term and for more serious concerns — it can range from three months to permanent, and cannot be cancelled before the set period ends.

No. You must be 21 years of age or older to play at 1sbet. Age is verified during registration, and any account suspected of belonging to a minor is suspended immediately.

First, activate self-exclusion or a time-out from your account. Then contact our 24/7 live chat support or reach us at [email protected]. Our team will provide the right assistance and help you take action before the situation gets worse.

Any funds in your account remain completely safe during self-exclusion. Once the exclusion period ends, or upon your request, you can withdraw your funds by following the designated process. Contact [email protected] for more details.

Enjoy Entertainment in a Safe Environment

Play responsibly and enjoy 1sbet's wide collection of games. Cricket, slots, or casino — everything in one place.

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